Available Now! Get a text/SMS when your alarm goes off!

Faster, Smarter Emergency Management
SMS text example

What is Preventia Chat?

Preventia Chat is a tool to help confirm or disregard a signal. A link is sent out to the user to join a secure chat group with all members on a contact list once a signal is received. Members in the group chat can text one another in the chat to figure out what is going on and decide whether dispatch is needed or not.

Roughly 25 percent of people don’t answer the phone when they receive a call. Preventia Chat allows members to talk on a secure platform without answering the phone. This helps achieve better communication between members on the contact list and resolve an alarm without having to answer the phone.

Loved by over 1,000 customers

Our customers are currently only answering the phone 25% of the time we call.

So, we’re going to make it even easier…

Your alarm goes off! Now what?

There is a good possibility that you won't be able to pick up the phone when the alarm monitoring center calls!

Click the link from the SMS message and it will quickly take you to a secure chat with an alarm monitoring specialist where you can dispatch the authorities if needed!

Don't worry, you can still get a call too! This just makes it easier.

Respond to alarms via sms
Preventia Chat is a free feature!
If you would like to opt-out of this program, contact us.